Dears,

We have 4 boards Nanopi Neo2, but when we connect to energy, they don't boot, leds of net port (green and yellow ones) and internal led (red) are on all time.

 

We tried to access via serial port (using an usb-serial adapter), but they not show any boot process. We tried some different boot images on sd card. Nothing works.

 

All four devices are in this situation (and they are new!). There is any thing we can do?

How did you burn the image, and on which media. SD-card or eMMC?
What image did you use?

1 minute ago, NicoD said:

How did you burn the image, and on which media. SD-card or eMMC?
What image did you use?

We burn official images from site http://wiki.friendlyarm.com/wiki/index.php/NanoPi_NEO2#Get_Started

and we tried boot with sd -card.

 

Image: nanopi-neo2_sd_friendlycore-xenial_4.14_arm64

2 minutes ago, abgenis said:

Image: nanopi-neo2_sd_friendlycore-xenial_4.14_arm64

This is not an Armbian image ...

Try one of those : https://dl.armbian.com/nanopineo2/

2 minutes ago, abgenis said:

We burn official images from site http://wiki.friendlyarm.com/wiki/index.php/NanoPi_NEO2#Get_Started

Those are not Armbian images. Try an Armbian image and see what it does.
https://www.armbian.com/nanopi-neo-2/

Also, don't mix up between NEO and NEO2, they are not the same processors, the first is a H3 and the second H5, so using the wrong image make them not booting at all ...

Thank you for your responses! I tried too with Armbian_19.11.6_Nanopineo2_buster_current_5.4.7.7z image, but that boards don't boot. I connect a serial/usb card for read boot process, but I don't se anything.

1 hour ago, abgenis said:

I tried too with Armbian_19.11.6_Nanopineo2_buster_current_5.4.7.7z image, but that boards don't boot.

As I said, don't mix NEO and NEO2 images, they don't have the same CPU !

The picture you've provided shows that your board is a NEO not a NEO2, so, use the proper image ...

29 minutes ago, martinayotte said:

As I said, don't mix NEO and NEO2 images, they don't have the same CPU !

The picture you've provided shows that your board is a NEO not a NEO2, so, use the proper image ...

Thank you very much, that was the problem. Using neo image they work correctly.