Hello Everyone,
Unfortunately my helios64 is not glowing any power LED.
As soon as I connect the power supply it only shows a blinking orange LED light, that is basically for the battery status.
My power supply is perfectly fine and even I have tried using with the ATX power supply same result.

Does anyone face this issue and please help me to get my board working again.

Thanks!

Edited November 20, 20241 yr by Pranjal
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You could check with a voltmeter on the board for the 12V. Schematics are here https://wiki.kobol.io/helios64/docs/ .

Do you have serial console output ? Though I believe with such an issue this is highly unlikely.

From https://wiki.kobol.io/helios64/led/  comments, the system status LED and LAN LED are software controlled and HDD Activity LEDs hardware controlled. Though highly liekly LED1 (system rail power) is hardware controlled.

 

Thanks Prahal for your answer.
I do not have any console output at all, even the System On Blue LEDs are not glowing at all.
Power supply could be the issue thats when I had tested the same with ATX power supply and the result is exactly the same.
Kind of blocked what to do :(

On 12/11/2024 at 7:48 AM, Pranjal said:

Power supply could be the issue thats when I had tested the same with ATX power supply and the result is exactly the same.

I also think of a hardware issue. If you have a voltmeter you could check if you have 12V in the board (taking the ground on metal case around connector (ethernet, etc).

Might be a repair shop could fix it. I don't know the cost of such a repair.

Hello Pranjal, have you managed to fix the problem? I'm looking for a Helios64 with good case condition. If the board is dead and you don't need the case, maybe I could get it from you?

Hi 

 

The issue is likely with the UPS battery. Keep it plugged in until the light clears. The system needs time to charge the battery to the correct voltage, which usually takes 4 to 5 hours. If the issue persists, the battery may be damaged. Simply unplug it and it should start working.

Hi @orb
First hing I thought the same if there is an issue with battery and unplugged it and tried turning on
unfortunately no luck.

Anyways, was not able to access my data hence move to another board and successfully restored all my data.
But would love to revive this board.

Hi @Alex T
Indeed the board seems to be dead not getting turned on at all. Even tried to boot with the secondary BIOS but not working.
I managed to fit the new board in the older case so its perfectly being utilised.

what board did you replace it with?

@BacchusIX Odroid H4 Plus